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Expressional Heart

Privacy Policy

This privacy policy is for and served by Expressional HeART and governs the privacy of its users who choose to use it.


The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way  processes, stores and protects user data and information will also be detailed within this policy.


The Website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. complies to all UK national laws and GDPR requirements for user privacy.



Cookie Policy uses cookies to better the users experience while visiting their website. Where applicable uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.


Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

In accordance with the GDPR, we must inform you that our website provider Wix.Com uses these cookies when you visit our website as well as Google Analytics.


Below is a list of the cookies used by


       Cookie name                                             Life span                                                Purpose


          svSession                                               Permanent                                  Creates activities and BI   


                hs                                                       Session                                                 Security


incap_ses_${Proxy-ID}_${Site-ID}                   Session                                                 Security


incap_visid_${Proxy-ID}_${Site-ID}                 Session                                                 Security


           nlbi_{ID}                                          Persistent cookie                                        Security


       XSRF-TOKEN                                     Persistent cookie                                        Security


         smSession                                              Two weeks                           Identify logged in site members




The cookies in use to deliver Google Analytics service are as described below:

  • Cookie:  __utma __utmb __utmc __utmv __utmz

  • Title:  Google Analytics

  • Description:  These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.


These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.


Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.


Information requests

In accordance with the GDPR, you may request a copy of any data relating to yourself that our site has collected, this process will normally take a minimum of 48 hours to complete which we request from

Also, in accordance with GDPR, you have a right to request that any such information is deleted. This process will also take a minimum of 48 hours. Notification of completion will be sent.


Google Analytics Opt-out

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect the usage of the website in any other way.


A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.


For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.



Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser.



Contact & Communication


Users contacting and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998 and now the General Data Protection Regulation. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Customers providing personal information for services please note that your information is not kept on any computer hardware. A digital copy is kept on removable storage which is securely held along with a paper copy for ongoing services, future appointments, or queries relating to past services. Your information is treated in strict confidentiality, accessible only to the practitioner conducting the service requested or other official and lawful requests by specific authorities as per the GDPR. and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.



Email Newsletter operates an email newsletter program, used to inform subscribers about products and services supplied by Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.


Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003 and now the GDPR of May 2018. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998 and now compliant with the new General Data Protection Regulation (GDPR) May 2018. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates


Email marketing campaigns published by or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].


This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 and the new GDPR, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.



External Links


Although  only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout (External links are clickable text/banner/image links to other websites.


The owners of  cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social Media Platforms


Communication, engagement, and actions taken through external social media platforms that and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.


Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.  may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Shortened Links in Social Media and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs.


Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Updated April 2019 Expressional HeART.

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